A shop you can cross in four steps is a shop where nothing gets made without being seen. That is not modesty about the size. It is the reason for it.
The bench sits at the window
Everything requiring a judgement about colour or finish happens in daylight. Shop lighting flatters brass in ways daylight will not, and a finish that looks right under a lamp can look wrong on a desk. If it passes at the window it passes anywhere.
The engraver sits away from it
It needs a stable temperature more than it needs light, and it throws fine dust we would rather not have drifting across finished work. Every piece therefore crosses the room at least twice — cut and shaped at the bench, engraved opposite, then carried back to the window to be finished and checked.
The second trip is the one that matters. It is where we catch the marks the engraver leaves and the flaws only daylight shows.
What this costs
Throughput. A room this size has a hard ceiling on how much can leave it in a week, and we have chosen that ceiling deliberately rather than solving it with a second location and a quality process written down for someone else to follow.
When something is out of stock, this is why. We would rather say that than fix it by making it somewhere we cannot see.